by morag_girdwood | Apr 4, 2020 | Uncategorized
Our current locked-down lives, quieter roads and one form of outdoor exercise a day is encouraging lots more people to get out on their bikes – which is great to see! While this includes many brand-new bikes, we are also seeing a lot of bikes being dusted...
by Martin Girdwood | May 6, 2015 | Uncategorized
Saturday 25th April 2015 – ITP events Rutland Sportive This was the second event I had supported for ITP events having been introduced by Neil Exton of AGU mobile bicycle repairs – one of my tutors I met while undertaking my City and Guilds. (My efforts at last...
by Martin Girdwood | Feb 13, 2015 | Uncategorized
I had the pleasure of excellent customer service this week, to the point that it actually made me smile, it also brought a smile to another but more of that later. Firstly what makes good or bad customer service? Good customer service can easily be quantified – being...
by Martin Girdwood | Jan 23, 2015 | Uncategorized
I have over the last 12 months done a number of bike builds with Di2 group sets, this particular build was an opportunity to take this to the next level. I was recommended to the owner by an current customer and the bike and components duly arrived – it was like...
by Martin Girdwood | Dec 2, 2014 | Uncategorized
Customer feedback – here’s what you’ve been telling us… Velo-Tech has been up and running now for almost a year! Throughout 2014 we’ve had a great time supporting fellow cyclists – helping to keep their bikes on top form and get the...
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